Collaboration for the financial sector
Dataroid, an interaction management and big data analytics platform, and Intertech, which offers innovative solutions and services focused on the financial sector, made a strategic cooperation. In this context, banks and financial institutions that are Intertech customers will be able to use the Dataroid platform to instantly measure customer interaction and experience on digital channels, to make analyzes based on big data and to take real-time actions. Thus, while Intertech develops its competencies in the digital banking and payment systems sector, Dataroid will provide the marketing, product managers and technology teams of financial sector companies with the opportunity to analyze and manage customer interaction through a single platform.
Intertech CEO Ömer Uyar said that: “Digital banking has helped financial technology companies understand the value of technology. We are happy to be able to support the needs of our customers with an innovation that will strengthen the sector in this field by combining Intertech and Dataroid solutions.” Dataroid Founder and CEO Fatih İşbecer also made the following assessment:
“Dataroid, which is a very comprehensive product for the banking industry in terms of processing big data, offers product and technology teams the opportunity of application performance management and interaction management with the support of artificial intelligence on a single platform. In this way, it is possible to keep users in digital channels, to be guided with the right communication methods and to design instant user journeys. With the cooperation of Intertech, we will contribute to the efforts of banks to strengthen the customer experience.”